Job from partner
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Our client is seeking a hybrid professional—part AI systems builder, part customer-facing engineer—who can design, implement, and support AI-powered solutions while guiding customers through seamless onboarding and long-term success.
If you excel at building AI workflows, configuring AI agents, and helping customers adopt and maximize AI tools, this role is an excellent fit.
Perks & Benefits- Get paid in USD every 15th & 30th of the month
- Up to 14 days paid time off annually, from day 1
- Observance of paid Philippine Regular Holidays (Flexibility of Holidays depending on place of residency)
- 100% remote – work from anywhere
- Be part of meaningful, high-impact international projects
- Work with a fast-moving team where your ideas matter
- AI Build & Development
- Build, test, and enhance AI-driven workflows using tools like Make, Zapier, and custom logic.
- Develop and improve AI agents (voice + chat) powered by LLMs such as ChatGPT, Claude, and other AI APIs.
- Connect AI systems to CRMs, databases, billing tools, and internal platforms.
- Work with APIs, webhooks, and JavaScript to build scalable, intelligent AI logic flows.
- Troubleshoot and resolve issues across interconnected AI systems to ensure stable performance.
- Lead customers through onboarding, setup, and successful adoption of AI workflows and AI agents.
- Configure customer environments and support them through integrations, data mapping, and system setup.
- Serve as the main technical partner for customer usage, adoption, and retention.
- Translate client needs into high-impact AI solutions and system enhancements.
- Create clear documentation, diagrams, and handoff materials for customers and internal teams.
- Provide reporting and insights tied to AI performance and customer outcomes.
- Optimize onboarding processes, templates, and customer communication flows.
- Build internal SOPs and scalable systems supporting the end-to-end customer journey.
- Partner with product and engineering teams to deliver structured customer feedback.
- 3–5+ years in Customer Success, Technical Implementation, or Client Onboarding, ideally within SaaS or AI-related products.
- Skilled with low-code/no-code platforms (Make, Zapier, etc.).
- Comfortable working with APIs, webhooks, and connecting multiple systems.
- Hands-on experience building AI workflows, LLM integrations, or AI agents (voice/chat).
- Strong understanding of logic structures, AI workflow architecture, and system design.
- Proficient in JavaScript for custom logic steps within workflow tools.
- Excellent communication skills—clear, structured, and customer-oriented.
- Strong project manager who can manage multiple onboarding tracks simultaneously.
- Proactive, resourceful, and comfortable operating in fast-moving and ambiguous environments.
- Experience with AI voice tools (Vapi, ElevenLabs, Twilio, Decagon, Aircall, etc.)
- Background integrating CRMs like HubSpot, Salesforce, or Attio
- Familiarity with Airtable, Google Sheets, Notion, or internal database automations
- Ability to produce training videos, customer playbooks, or system diagrams
- Startup or early-stage experience
How to Apply
Please submit:
- ✅ Updated resume
- ✅ 1–2 minute Loom video introducing yourself
- ✅ Portfolio or playlist showcasing at least 2 relevant automation or AI workflow projects
