Job from partnerJob DescriptionJob DescriptionDescriptionAn Align Integration Specialist (“IS”) is a practical clinical expert that partners with customers and sales territory managers alike to drive the journey of digital adoption of iTero intraoral scanners in dental offices.
Based in the field and working in close partnership with Sales Territory Managers, the IS is a key partner to both the customer and sales partner as they demonstrate their comprehensive knowledge of dental /orthodontic office processes, workflows, the dental industry, and thorough iTero proficiency.
As a clinical expert but also a sales team member, you will build and leverage influential relationships with doctors by providing them with tailored insights and experience to enable and inspire them to modernize and grows their business with optimization of iTero digital technology. This role will report directly to the Invisalign sales Regional Manager.
Role expectations
- Strategically work with sales and commercial support functions to prioritize opportunities, playing an active role to enable customer efficiencies.
- Work as a clinical mentor to internal partners and external partners regarding best demonstrated practices (including assuming responsibility for train the trainer functions and IDI)
- Stay active and engaged with important dental care related organizations to stay abreast of trends and changes in dental/ hygienist practice that impact our business or customers.
- Utilize up to date knowledge of the dental industry to provide clinical input for new product development and software enhancements
- Apply a consultative selling approach to provide insights to customers regarding industry trends and consumer profiles to inspire them to modernize and grow their business; assisting them in implementing digital technology and refining office processes; all with the objective of achieving territory sales targets (weekly, monthly, quarterly, and annual)
- Utilize data/analytics to help customer’s drive decision making
- Educate customers on products to ensure the practice is clinically comfortable with Invisalign and iTero products and services
- Be creative, self-disciplined, and capable of identifying and completing critical tasks independently with a high sense of urgency
- Orchestrate additional internal company resources to optimize the customer experience and provide ongoing promotion of Align /iTero solutions
- Diagnose positive and negative results and lead the triage and execution, accordingly, communicating results to leadership Handle multiple projects simultaneously, prioritizes tasks based on organizational need and judgment, and handles working independently in remote office situations productive while maintaining focus on brand strength.
- Effectively and independently manage booking of travel within company guidelines; ensuring to adhere to personal expenses and expense reporting requirements in a timely manner
- Have a bias toward action, is self-motivated, and a self-starter.
- Be creative, self-disciplined, and capable of identifying and completing critical tasks independently with a high sense of urgency
- Other special projects or duties as required or assigned
What we're looking for
- Bachelor’s degree and/or equivalent experience required in a training or consulting role
- Minimum of 4 years of similar experience; with preferably in a related health industry (i.e., dental, orthodontic, practice etc.)
- Related clinical education and experience required (i.e., Dental hygienist)
- Preferred experience in the orthodontic sector
- Committed to providing a consistently high standard of customer service
- Proven time management, multi-tasking as well as problem solving skills.
- Proven capability to navigate through change and operate with speed and agility
- Strong focus on teamwork and a proven experience building and leveraging relationships with internal and external stakeholders and partners
- Possess superior communication skills, in both verbal and written format, who can synthesize and deliver complex information with clarity and diplomacy
- Charismatic, effective & engaging presenter to audiences of varying sizes and composition (including study clubs, conferences etc.
- Computer proficiency including Windows OS, Microsoft Office, and internet research ability
- Superior English communication and presentation skills, both written and verbal. Fluent French (verbal and written) is also required for all roles based or supporting customers in the province of Quebec.
- Possesses and maintains a valid Driver’s license and good driving record.
- Must be legally entitled to work in Canada and travel to the US on occasion
- Regular and frequent (25-40%) travel within assigned geographical territory required with the possibility of some overnight travel, some nights and weekends based on in market events is required.
Pay TransparencyIf provided, base salary or wage rate ranges are the range in which Align reasonably expects to set a candidate’s pay for the posted position. Actual placement depends on the individual skills and experience level of a candidate plus the total compensation and equity across team members. For other locations outside of the primary location, the base salary range will be adjusted geographically. For Field Sales roles, the salary listed is the base pay only and does not include the applicable incentive compensation plan. A cost of living adjustment may be added to base pay for higher cost areas in the U.S. Our internship hourly rates are a standard pay determined based on the position and your location, year in school, degree, and experience.
This posting is for an existing vacancy within our organization. Canadian work experience is not required for this position. We welcome applicants from all backgrounds.
We use automated tools (including artificial intelligence “AI”) in our hiring process. This may include AI-based screening or assessment of applications. All final hiring decisions will be made by humans.
